Case Study: Java Microservices – Insurance

UW Transformation – Munich Re

Challenges

  • Lack of configuration capability

  • Incompatible with advancing digital technology

  • Adapting To Ever-Changing Compliance Requirement

  • Human errors were leading to risk of inaccurate underwriting/premium calculation

  • Speed to Market.

Apaar Solution

  • Extensive usage of iterative methodology

  • Automates the new business process with inbuilt underwriting rules for STP

  • Increased Operating Efficiency: Business users empowered and Agility in the configuration of underwriting rules

  • Underwriting rules are configured and not hard-coded which results in lesser go-to-market time for new products

  • Future ready for underwriting at point of sale

  • De-risking vendor dependency

  • Enhanced UW decision quality: provide a more coherent and uniform adjudication than at present

  • Reduced cost of underwriting capability and enhanced productivity

  • Leveraging, proactive data analytics for increased automated decision capability

  • Robust Features to upload and download data in the form of PDF, Excel and XML

  • Performance Oriented with fast response time

Highlights

  • TAT reduced to an average <4 minutes from 1-2 days for IFP STP cases

  • Enhanced Customer/Distributor Experience

  • 4x increase in daily policy processing

  • Swifter on-boarding of new partners and enabling faster solution to partner demands

  • Improved scalability, application security, and high availability by introducing cloud technology

  • 30% manpower reduced in the underwriting team and in greater higher profitability

  • Skill/load based case distribution to the UW team

  • Standardization enforced by introducing process flow which resulted in higher customer satisfaction and retention

  • Dashboard and scheduled reports also monitor the daily volume of IFPs

About Apaar

Apaar is a Young, Agile, Responsive and Diverse startup. Our methodology has been consciously to be lean and keeping things simple and focusing on solving complex problems. Out team comes with rich and diverse experience, giving us the advantage of resolving faster and better.

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info@apaarinfosystems.com

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