Case Study: RPA - NBFC

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Case Study: RPA – NBFC

CMS to Finnone LMS process

Challenges

Multiple channel partner for downloading the data from multiple payment portal like Paytm, Razor pay, Airtel etc.
600 transaction per day
Reconciliation with multiple channels file is leading to the error
Manually performing excel activities, timely reporting of transactions.
Sending mails to business heads and regional managers with the output files.
Most challenging part in this process is EMI knock Off as per business standard logic

Application Involved

Razor Pay (Web Application)
ICICI (Web Application)
PAYTM (Web Application)
CMS (Web Application)
LMS (Web Application)
Outlook (Desktop)
Database (Desktop Application)
Excel Application

Apaar Solution

RPA based multi-step fully automated process (unattended)
Fetch the input details from different portal’s and then reconcile the data based on business logic, Prepare the output file in predefined format, Upload the csv file to the LCM portal
Provide the alert(mail to user) at each exceptions
Data cleansing and data massaging the excel file and generate the final report

Highlights

TAT reduced to an average <2Hours from 8 to 10 Hours
Standardization enforced by introducing process flow which resulted in higher customer/user satisfaction and reconciliation
90% manpower reduced in the underwriting team and in greater higher profitability
80 % Improvement in processing efficiency
100% Reduction in manual errors

About Apaar

Apaar is a Young, Agile, Responsive and Diverse startup. Our methodology has been consciously to be lean and keeping things simple and focusing on solving complex problems. Out team comes with rich and diverse experience, giving us the advantage of resolving faster and better.

Case Study: RPA - NBFC

CMS to Finnone LMS process

Challenges

Multiple channel partner for downloading the data from multiple payment portal like Paytm, Razor pay, Airtel etc.

600 transaction per day

Reconciliation with multiple channels file is leading to the error

Manually performing excel activities, timely reporting of transactions.

Sending mails to business heads and regional managers with the output files.

Most challenging part in this process is EMI knock Off as per business standard logic

Application Involved

Razor Pay (Web Application)

ICICI (Web Application)

PAYTM (Web Application)

CMS (Web Application)

LMS (Web Application)

Outlook (Desktop)

Database (Desktop Application)

Excel Application

Apaar Solution

RPA based multi-step fully automated process (unattended)

Fetch the input details from different portal’s and then reconcile the data based on business logic, Prepare the output file in predefined format, Upload the csv file to the LCM portal

Provide the alert(mail to user) at each exceptions

Data cleansing and data massaging the excel file and generate the final report

Highlights

TAT reduced to an average <2Hours from 8 to 10 Hours

Standardization enforced by introducing process flow which resulted in higher customer/user satisfaction and reconciliation

90% manpower reduced in the underwriting team and in greater higher profitability

80 % Improvement in processing efficiency

100% Reduction in manual errors

About Apaar

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Contact us

114, 115 1st Floor, Building 2(A-3), Sector-1,Milllennium Business Park, Mahape, Navi Mumbai-400710

info@apaarinfosystems.com

+91 72084 92494